by Sue Horner | Mar 27, 2007 | The Red Jacket Diaries blog
The freelance life is a true rollercoaster ride. There are stretches of calm, measured work, maybe even not too much work. I like these because I know they won’t last and I use them to run errands, organize my office or occasionally goof off. The quiet times are...
by Sue Horner | Mar 22, 2007 | The Red Jacket Diaries blog
Have you run across this one? “SSEWBA” — it’s short for “someday soon everything will be acronyms.” (It may already be happening in companies you and I know!) I thank Ragan Communications (their now-defunct Grapevine e-newsletter)...
by Sue Horner | Mar 21, 2007 | The Red Jacket Diaries blog
There surely is proper etiquette for visiting the dying, and I recently had an occasion to try to figure it out. My elderly neighbour, a widowed Scot in his eighties, knew he was dying of cancer and had just been moved to Ian Anderson House. This is a warm, homey...
by Sue Horner | Mar 17, 2007 | The Red Jacket Diaries blog
Did you know that there is another “holiday season” approaching? I know this because a weekend flyer from a local grocery store mentions it several times. It was a little puzzling, at first, because it’s March. The only “holiday season”...
by Sue Horner | Mar 12, 2007 | The Red Jacket Diaries blog
Jakob Nielsen’s latest post on usability pointed to an interesting article on cellphone “function fatigue.” The USA Today article reports: “Manufacturers have become so enamored of cool features — including cameras, recording devices and...
by Sue Horner | Mar 7, 2007 | The Red Jacket Diaries blog
Here’s another tale from the customer service (or should I say, disservice) files, this one from my internet service provider. I was away for five days, and I mean AWAY — no laptop, tablet, not even a cell phone. My voice mail message was clear that I was out of...
