Two things about the tragic shootings at Virginia Tech:
1. I have a son in university, and it chills me to think the same thing could have happened in his school. My heartfelt sympathy to the families and friends of students killed or injured; for those left behind, life will never ever be the same.
2. This is probably the first crisis where the use of cellphone cameras, blogs, e-mail, FaceBook, text messaging and all the other tools of new media have been so much in evidence as the communications vehicles of choice.
