Comments on: Bell’s upgrade looms

By: Sue

Sue — Tue, 16 Mar 2010 11:56:55 +0000

Ellen, imagine that! A real person! In Canada! That *is* wonderful.

By: Ellen Gardner

Ellen Gardner — Tue, 16 Mar 2010 03:33:52 +0000

My sympathies Sue. After paying their horrendous bills, coping with numerous service interruptions and terrible (unresponsive) customer service like you experienced, I finally abandoned Bell and have gone to Primus. 1/2 the price and so far, no problems. And when I do call them, a real person, located in Canada, answers the phone. Wonderful!

By: Sue

Sue — Wed, 27 Jan 2010 19:39:12 +0000

Donna, you’re right. I was just without Internet access for 24 hours, too. I wonder if that’s connected to the big upgrade?

By: Donna Papacosta

Donna Papacosta — Tue, 26 Jan 2010 21:36:12 +0000

Oh, Sue, you’d better stock up on paper, pens and stamps.

You know, each time Bell Canada calls to try to entice me to switch from Cogeco, I laugh. “After what I’ve heard about your service, especially for Mac owners? NO THANKS!”