Are you always the same person, or do you act one way with friends and family, and a different way with clients and colleagues? This is fresh in my mind because I while on vacation last week, I was chatting (over a few margaritas) with a few ladies I had just met, and one of [...]
Monthly Archives: April 2010
Do you respond promptly?
Having been away for a week, I’m a little nervous. A few weeks ago, I managed to live through a day where no e-mail messages made it to my in-box. It took a while to find out, because I could send messages; but the replies didn’t make it through. Of course, I had a satisfying [...]
Posted in The Red Jacket Diaries blog Tagged Communications, Customer service, E-mail Leave a comment
Words matter
To wind up the work week and provide some amusement for word nerds, here are a few errors spotted recently in print or online, some of them in places where someone really should have known better/proofread: …wore a vile of her blood (vial) …balling her eyes out (bawling) …his behaviour won’t phase people at all [...]
Support iSupportIBD.ca
A woman knocked on my door one day, asking to use the washroom. I don’t remember if she had a card that indicated she suffered from Inflammatory Bowel Disease (IBD), but that’s probably the only reason someone would ask to use a stranger’s bathroom. That’s the nature of IBD; you can’t be certain when you’ll [...]
Don’t be a hoarder
You wouldn’t believe it, looking at my office last week, but I am not a hoarder. Hoarders, as displayed to the world in the A&E show of the same name, have “an inability to part with their belongings” that is so out of control, they are on the verge of a personal crisis. A crisis, [...]
Odd title wins
In case you missed it, the winner of the prestigious Diagram Prize for Oddest Book Title of the Year has been chosen. Drumroll, please. It is Daina Taimina’s Crocheting Adventures with Hyperbolic Planes. No doubt you are as surprised as I that Governing Lethal Behavior in Autonomous Robots and Afterthoughts of a Worm Hunter did [...]
