Author Archives: Sue Horner

Twitter fails: Why these tweets are missing the boat

Maybe some people missed the message that Twitter is all about creating and sharing information with people. You know, making a connection. Usually, we tweet about links we find interesting, inspiring, startling or in other ways worth sharing. We pose and answer questions, complain or resolve complaints. We share and learn about breaking news and […]

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Creating a corporate video? Here’s how to crush it

Just the word “video” in email subject lines boosts open rates, Cyrus Mavalwala, ABC, told a group of professional communicators this week. Using video makes it 10 times more likely people will share or comment on your posts. Video increases the chances you’ll end up on page one of search results. Video can also substitute […]

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Find your focus in the nut graf

You’ve found a terrific opening to your story or article. Readers are interested and willing to keep reading to find out more. Where do you take them next? The “nut graf” almost always follows the lead (also called a lede) and explains the news value of the story. Poynter says it’s called the nut graf […]

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So, Facebook, you think you know me

Those of us on Facebook freely share our likes and dislikes, thoughts and feelings. We know that someone is listening, but don’t really give it much thought. We may pay a little more attention now that we know a researcher collected and used data from 50 million Facebook users. We may also hesitate to fill […]

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Your LinkedIn competitors are just as passionate

Hey, all you experienced, passionate, strategic professionals out there. If you’re promoting yourself on LinkedIn with those words, you may not be standing out the way you hoped. Apparently, too many of LinkedIn’s more than 546 million users worldwide (as of January 2018) are using the same words to describe themselves. The result? The descriptions […]

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Wordies, we’re in the dictionary

Wordies, rejoice; we’re in the dictionary. Yes, we lovers of words join foodies and groupies in having a dictionary-blessed term that defines us as a collective. As Merriam-Webster.com notes, “Language doesn’t take a vacation, and neither does the dictionary.” Thus they’ve added 850 new words that have been used often enough to warrant being in […]

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Gini Dietrich has a challenge for indie communicators

  Gini Dietrich knows about the highs and lows of small business, and persisting through them. During a recent webinar, the founder and CEO of PR firm Arment Dietrich walked members of IABC/Toronto’s Professional Independent Communicators through the story of her business, which went from winning awards and achieving 63% growth in 2007, to successive […]

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Short attention span? Time for expressive writing

Never mind the famous thought that people have a shorter attention span than that of a goldfish. (Who measured the goldfish anyway, and how?) People pay attention when they are interested, or when it’s in their best interest. So if you’re producing articles, web copy, blog posts, marketing material and other writing, you need to […]

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Blogging is still alive and well in 2018

More than 4.7 million people were asking Google this week if blogging is dead. After quietly celebrating 11 years of blogging in January (I was surprised too), I have to say the question comes up every year. The answer is still no. In fact, Christopher Penn of SHIFT Communications started the new year by advising […]

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30+ ways to steer clear of the T word

Writers and editors love a short, punchy word, especially in headlines. A short word grabs attention while saving precious space. It’s memorable. It gets to the point. Sometimes, though, that word brings something else to mind. I’m guessing that short punchiness is the reason for what seems to be an increasing use of the term […]

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