by Sue Horner | Nov 9, 2008 | The Red Jacket Diaries blog
A smart reminder from Jakob Nielsen in his most recent Alertbox: “…the best way to boost your productivity is to switch off IM, Twitter and the like and refrain from checking your email more than once per hour. Even the shortest interruption costs you...
by Sue Horner | Feb 8, 2008 | The Red Jacket Diaries blog
Do you ever feel like you’re drowning in emails? My friend, podcaster and fellow writer Donna Papacosta has great tips for dealing with the growing volume of mail in “Taming the email beast.” My favourite: Use the telephone. Not only can it save...
by Sue Horner | Jan 29, 2008 | The Red Jacket Diaries blog
One of the best reminders I’ve seen lately related to keeping e-mails brief and to the point comes from Matthew Stibbe’s “Ten laws for better email copy”: “Imagine…that you were paying by the word.”
by Sue Horner | Jan 25, 2008 | The Red Jacket Diaries blog
Those who spend large amounts of time online will totally understand when T.J. Larkin, in a weekly Larkin Pages research summary, says that we’re the ones responsible for half of our own interruptions. Think of all those blogs you follow, keeping up your own...
by Sue Horner | Jul 24, 2007 | The Red Jacket Diaries blog
The latest Alertbox from Jakob Nielsen refers to Amazon.com’s e-commerce design (more detailed analysis here), saying: “Amazon.com continues with outstanding use of confirmation email to sustain customer relationships and long-term loyalty. A week ago, I...
