by Sue Horner | May 6, 2025 | The Red Jacket Diaries blog
I’m sad to see companies backing out of commitments to Pride month, also known as “rainbow hushing” (quietly dropping or rebranding diversity programs). It’s a fallout of the current U.S. administration’s opinion of diversity and LGBTQ issues, and it seems to be...
by Sue Horner | Apr 25, 2025 | The Red Jacket Diaries blog
You may not want to give AI your company’s or client’s information. Or you may not be fast enough at coming up with the detailed prompts you need to get a usable first draft from AI, or the time to make up for AI hallucinations. When you have something to...
by Sue Horner | Apr 4, 2025 | The Red Jacket Diaries blog, Writing samples
If you could go back in time, what would you do over? That’s what my client asked its members. My assignment was to follow up and get the details – some surprising, some inspiring – for their quarterly magazine. The results are in my article below, featured on page 19...
by Sue Horner | Mar 21, 2025 | The Red Jacket Diaries blog
Steve Jobs used an analogy when he introduced the iPod in 2001, saying it held your whole music library in a device small enough to fit in your pocket. As he said, “Analogies work because they make the unfamiliar familiar; they help the mind navigate new terrain by...
by Sue Horner | Mar 5, 2025 | The Red Jacket Diaries blog
If your social media feeds are jammed with political news, you might like to look at the relatively calm world of employee communication. Just kidding, with tariffs and firings and turmoil over DEI, it’s not calm at all. But here’s another roundup of links you might...
by Sue Horner | Feb 25, 2025 | The Red Jacket Diaries blog
Companies often have to meet government requirements to let people know what they’re up to. To do so, they publish public notices online and in newspapers. But what if those public notices are dense and confusing? A recent newspaper notice caught my eye because the...
by Sue Horner | Feb 12, 2025 | The Red Jacket Diaries blog, Writing samples
With Valentine’s Day on the doorstep, this may be a timely question. How do you meet that special someone, especially when you’re widowed? Once upon a time, people met at church or pursuing hobbies or through a friend or family member. These days, people...
by Sue Horner | Jan 30, 2025 | The Red Jacket Diaries blog
You’ve been warned that artificial intelligence “hallucinates” (lies or makes up stuff). While you likely expect that in written work, you have to look out for it in photos, too. Matt Groh and his colleagues at Kellogg School of Management have identified five...
by Sue Horner | Jan 22, 2025 | The Red Jacket Diaries blog
The wildfires that dominated the news earlier this month are still blazing in Los Angeles. As I write this, the largest, Palisades, is only 59% contained. More than 200,000 people were evacuated; at least 27 are dead. More than 15,000 buildings have been destroyed or...
by Sue Horner | Jan 13, 2025 | The Red Jacket Diaries blog
The people who compile and edit dictionaries (lexicographers) and track word searches have spoken. After analyzing search engine results, newsworthy headlines, trends on social media and more, they identified the words that were on our lips, online and in the real...