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6 tips to avoid the legal blues and get ‘approvals’ from lawyers

6 tips to avoid the legal blues and get ‘approvals’ from lawyers

by Sue Horner | Jul 28, 2009 | The Red Jacket Diaries blog

If you write for a company, its lawyers may have LOTS to say about what you can and cannot say. Here are some suggestions for avoiding approval problems with lawyers: 1. Consider what’s going on. In a time when lawyers are super-super-sensitive, like a lawsuit...

Have you lost your blogging mojo, too?

by Sue Horner | Jul 20, 2009 | The Red Jacket Diaries blog

While countries around the world worry about swine flu (sorry, H1N1), I’m here to tell you there is another insidious virus sweeping at least the blogging world. Yes, some online Dr. Evil is secretly going around stealing our mojo. You know you’ve noticed...

Truly awful writing takes skill; here’s some inspiration

by Sue Horner | Jul 10, 2009 | The Red Jacket Diaries blog

Everyone can write, can’t they? But it takes real skill to come up with truly awful writing, like that celebrated by the annual Bulwer-Lytton Fiction Contest.(Sadly ended in 2025.) This is almost as much fun as the Oddest Book Title of the Year contest. But...
Twitter signs he’s just not that into you

Twitter signs he’s just not that into you

by Sue Horner | Jul 6, 2009 | The Red Jacket Diaries blog

In the movie, “He’s Just Not That Into You” (seen on the plane on the way home from San Francisco), Drew Barrymore’s character laments the sorry state of communication with the opposite sex: “I had this guy leave me a voicemail at work,...
Drowning in insurance papers, or customer service done wrong

Drowning in insurance papers, or customer service done wrong

by Sue Horner | Jul 2, 2009 | The Red Jacket Diaries blog

My car insurer claims it is working on “greening” its operations, and not a moment too soon. I’m drowning in paper. True, I laid a number of changes on the company over the past two months. I bought a new car that had to be added to my existing...
Twitter gets in the way of blogging

Twitter gets in the way of blogging

by Sue Horner | Jun 24, 2009 | The Red Jacket Diaries blog

Have you noticed lately that the bloggers you follow are posting a little less frequently? For me, there’s a direct correlation between deadlines looming and a slowdown in both reading and posting to blogs. I’m disciplined about working when I have to be,...
More SF highlights from the IABC World Conference

More SF highlights from the IABC World Conference

by Sue Horner | Jun 21, 2009 | The Red Jacket Diaries blog

The 2009 IABC World Conference in San Francisco was a whirlwind of learning opportunities and social events. (Great promotional clip for it here.) Here are some of the highlights: Brian Dunn, COO and soon to be CEO of Best Buy: Down-to-earth, personable, enthusiastic,...
Antiquing is a treasure hunt through time

Antiquing is a treasure hunt through time

by Sue Horner | Jun 17, 2009 | The Red Jacket Diaries blog, Writing samples

Debby McLachlan has strict instructions: no big purchases, because her tiny condo is already jam-packed. So we’ve arrived at the Aberfoyle Antique Market about mid-morning, coffee in hand, “just to look.” Still, there’s no question we’ll...
Sue’s excellent SF adventure, aided by social media

Sue’s excellent SF adventure, aided by social media

by Sue Horner | Jun 17, 2009 | The Red Jacket Diaries blog

Back from the 2009 IABC conference in San Francisco (it’s a week ago already!) and I’ve finally found a few minutes to blog about it. (If you’re visiting from Les Potter’s blog, welcome! Be warned you’ve arrived at the PotterHorn mutual...
Usability bugs create annoying online experiences

Usability bugs create annoying online experiences

by Sue Horner | May 29, 2009 | The Red Jacket Diaries blog

Random petty annoyances in the usability world: When a web site makes me log in, but has nowhere for me to log out. When a site makes me log in more than once (for instance, once to enter a members-only section, and again to comment on a discussion forum). When my...
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