by Sue Horner | Nov 16, 2014 | Most popular posts, The Red Jacket Diaries blog
Don’t think of former clients as “dead” clients. They may just be “resting,” as the shopkeeper tried to say in the famous Monty Python parrot skit. If you had a good relationship with past clients once, you may be able to rekindle it or encourage a...
by Sue Horner | Oct 29, 2014 | The Red Jacket Diaries blog
How do you market your small business when you have limited marketing bucks? Oakville’s Chamber of Commerce sponsored a panel discussion on the topic for last week’s Small Business Week, to which moderator and entrepreneur Michele Bailey graciously invited...
by Sue Horner | Oct 16, 2014 | The Red Jacket Diaries blog
Visitors to your website are either on a mission to find information or they want to be entertained. Either way, it’s your job to make the site welcoming and easy to navigate. “Usability is the term for the art of making a site easy to use,” Andrea...
by Sue Horner | Sep 30, 2014 | The Red Jacket Diaries blog
Your LinkedIn profile can help you be seen as an expert in your field. At a recent meeting of one of my freelancer groups, Communicators Connection, my colleague Carl Friesen suggested paying attention to these areas: Photo: Use a head-and-shoulders professional...
by Sue Horner | Sep 4, 2014 | The Red Jacket Diaries blog
For a switch, here’s a summary of the session I attended last night with IABC/Toronto’s Professional Independent Communicators and Donna Papacosta, created with tweets. (View the link here if the text isn’t visible below.) Be sure to scroll to the...
by Sue Horner | Jun 26, 2014 | The Red Jacket Diaries blog
What forces are shaping internal communications, and what are the best practices that help companies improve their own communications performance? At a session at the an IABC World Conference in Toronto, speaker Kelly Parsons shared what Melcrum’s research...
by Sue Horner | May 28, 2014 | The Red Jacket Diaries blog
For every narrow, geeky subject, Carl Friesen bets there’s a matching geeky publication that wants your content. At a meeting of IABC/Toronto’s Professional Independent Communicators, Carl outlined how to drive reputation through content that shows off your...
by Sue Horner | Mar 26, 2014 | The Red Jacket Diaries blog
Is your desk and workspace tidy? Some believe a messy desk shows creativity, others that it’s a sign of an equally disheveled mind. At a meeting of my local freelancer group (HPCA) last week, we learned that it’s okay to be a little untidy, but it’s...
by Sue Horner | Feb 20, 2014 | Most popular posts, The Red Jacket Diaries blog
Good design and clear, simple writing are two aspects of creating accessible websites that not only meet new Canadian regulations — they’ll also improve your search results. At a meeting of the Halton-Peel Communications Association last week, my colleague...
