by Sue Horner | Jun 24, 2015 | The Red Jacket Diaries blog
Non-profit organizations use annual reports to let donors know where their money goes, and ask for more support. Yet a 2013 study* shows only 26 per cent of the Canadians surveyed think charities do a good job of explaining how donations are used. So, how does a...
by Sue Horner | Mar 22, 2012 | The Red Jacket Diaries blog
I encountered an error message this morning trying to get to a Paper.li page. Talk about corporatespeak!!! The infrastructure issue impacting the service has been well identified and we are now closing in on a final resolution. Let’s pick it apart:...
by Sue Horner | Nov 19, 2010 | The Red Jacket Diaries blog
Nobody believes a corporate announcement* that an executive has left to “pursue other opportunities,” so why do companies continue to pretend that they don’t fire people? Sometimes the person’s “contract has not been renewed” or he...
by Sue Horner | Aug 10, 2009 | The Red Jacket Diaries blog
It’s so refreshing when a CEO sends out something that actually sounds like a human being might have said/written it. That was the case when Zappos’ CEO, Tony Hsieh, issued an announcement about Amazon buying Zappos. I liked that he apologized “for...
