by Sue Horner | Nov 27, 2007 | The Red Jacket Diaries blog
Spot quiz: Is the American holiday in February: a) President’s Day b) Presidents’ Day c) Presidents Day? Surprise! The answer seems to be (d), all of the above. While editing a client’s calendar, which included reference to both Canadian and American...
by Sue Horner | Nov 6, 2007 | The Red Jacket Diaries blog
You know technology has truly infiltrated our lives when tech terms apply to people. A client recently asked what my bandwidth was. It used to mean how much data could be sent through a network or modem, but now it’s evolved to mean “how much extra time do...
by Sue Horner | Nov 1, 2007 | The Red Jacket Diaries blog
New Orleans native and crisis communications expert Gerard Braud (pronounced Jared Bro) is torn between being passionate about crisis communications and being angry that so many people aren’t prepared for the most likely of crises. “In a crisis,...
by Sue Horner | Oct 26, 2007 | The Red Jacket Diaries blog
Ragan just sent me a link to a number of stories, one of which I found particularly close to home: “How to make the most of your freelancers” by Sarah McAdams. (Sorry, link no longer live. But thanks to my western colleague, Dave Traynor, for introducing...
by Sue Horner | Oct 7, 2007 | The Red Jacket Diaries blog
Thursday and Friday saw me in downtown Toronto at IABC’s two-day writing conference, which featured a number of well-known presenters who have wowed audiences at IABC’s international conferences. Here are some of the things I learned/was reminded...
by Sue Horner | Oct 2, 2007 | The Red Jacket Diaries blog
I’m struggling a bit with what to do when contacted by someone I don’t know — say on LinkedIn or Melcrum’s Communicators’ Network — asking to add me as a contact. On LinkedIn, you can and should edit the note sent to include some...
by Sue Horner | Oct 1, 2007 | The Red Jacket Diaries blog
I’ve ranted before about the bad things that happen to good quotes at the hands of executives, so I was pleased to see my sentiments echoed in an article (sorry, I tried to link to it but it may be one of those limited-time-access things) by the impassioned...
by Sue Horner | Sep 24, 2007 | The Red Jacket Diaries blog
A post on Dan Santow’s Word Wise blog says, “It’s bad out there and getting worse.” He’s talking about the increasingly common habit of inserting capital letters where none are required to indicate an Important Word. He goes on to give a comprehensive list of...
by Sue Horner | Aug 2, 2007 | The Red Jacket Diaries blog
My dog is known to police. I found this out from a hanging door tag left by the local Humane Society while I was out. “Please call the officer below re: incident involving ‘Jake’,” it said. Uh oh! While I was away one weekend, Jake had stayed...
by Sue Horner | Aug 1, 2007 | The Red Jacket Diaries blog
No wonder employees find it hard to understand company “leaders” (the new word for managers, apparently). The latest “BigExec-speak” I ran into this week: Action as a verb, as in, “We’ll action those areas.” Ugh. Criticality....
