Make it easy to do business

Jakob Nielsen’s September 15th Alertbox talks about store locators on web sites, where he says “it must be not only possible to accomplish the task, but also easy and pleasant to do so.” Good advice. I’ve run into sites before where it’s...

Weed out weasel words

Having just edited a client’s news release, I found David Meerman Scott’s recent post on weasel words, gobbledygook, jargon and other baloney quite topical! (Check it out for some awful examples of what not to write.) The release I worked on started out in...

Keeping up with the Joneses

Marketers are going after another supposedly influential group these days: Generation Jones, a term coined by Los Angeles “culture expert” Jonathan Pontell. This is the group within Baby Boomers born between 1954 and 1965. It probably tells you something...

Talking ’bout my generation

I had an interesting experience that followed up a session at the IABC conference on generational differences in the workplace. Exhibit A. My husband (baby boomer) was looking for the phone number of a local golf course. He turned first to the closest print phone book...

‘What’s the point’ marketing

A coupon for a free item seems like a good way to market your business, doesn’t it? Maybe not, if the place you turn it in can refuse to honour it. We have such a coupon, expiring May 31, for a free sub at Quizno’s. In our household, the subs are known as...

Rare sighting: good ads

With golf season upon us, Golf Town has been busily advertising and I have to say, these ads are good. In one, you see a mom at the wheel of her mini-van, counselling her unseen charges to “stay together” and “don’t cry when we have to...

Are you an innerpreneur?

“Innerpreneur.” Isn’t that a great term? I ran across it following a trail from the latest MarketingSherpa newsletter to a book called Karma Queens, Geek Gods & Innerpreneurs, by Consumer Eyes marketing firm founder Ron Rentel. The book...