I [heart] my local library

The library in my town has been there for me for many years. When my children were small, we joined the reading program every summer, and we were frequent borrowers of books and occasionally toys throughout the year. It’s the first place I turn when I hear of a...

Breathless excitement about aging

A flyer in today’s newspaper is trolling for subscribers to a new magazine, and I’m kind of creeped out. Founder Moses Znaimer, the new executive director of the Canadian Association for Retired Persons (CARP), replaced the old CARP magazine with a glossy...

Just say no

I scared myself last week by turning down two jobs. Two! Before you wonder how well my brain is functioning, let me tell you why I turned away work, and why you should seriously consider doing the same when you have the option. Both jobs had unreasonable deadlines; I...

Make it easy to do business

Jakob Nielsen’s September 15th Alertbox talks about store locators on web sites, where he says “it must be not only possible to accomplish the task, but also easy and pleasant to do so.” Good advice. I’ve run into sites before where it’s...

Weed out weasel words

Having just edited a client’s news release, I found David Meerman Scott’s recent post on weasel words, gobbledygook, jargon and other baloney quite topical! (Check it out for some awful examples of what not to write.) The release I worked on started out in...
5 steps to keep paying the rent

5 steps to keep paying the rent

Don’t you almost hate to watch the news, open a newspaper or check your stocks these days? The bad news is unrelenting. Formerly solid companies going bust. Layoffs. Gasoline prices through the roof. Catastrophic weather. It’s definitely an uncertain world we live in....

Say what you mean

(I posted this earlier today, but a hard drive failure on the server hosting my site washed it away. So apologies if it shows up twice. To make up, I’ve added two bonus errors!) We all make mistakes, but in this business, you need to work hard to keep the error...