by Sue Horner | Jun 13, 2019 | The Red Jacket Diaries blog
When it comes to your workplace communication strategy, don’t expect one channel to rule them all. The best bet for success is an approach that mixes up email, a mobile app, social media, face-to-face, intranet and whatever other channels are available. That was the...
by Sue Horner | May 30, 2019 | The Red Jacket Diaries blog
“Solopreneurs” may think we have to clone ourselves to take on more business. We can’t, but that’s the wrong approach anyway. Instead, we should partner with others to create a diverse team with varied skills and experience, which allows us to take on more business...
by Sue Horner | May 9, 2019 | The Red Jacket Diaries blog
With the data from 350 million internal emails in PoliteMail’s 2018 Benchmark Report, Michael DesRochers has a good idea of what encourages employees to read them. Michael is Managing Director of PoliteMail, which helps companies measure and improve email broadcasts...
by Sue Horner | Nov 29, 2018 | The Red Jacket Diaries blog
Communicators have a path to choose, says Dan Tisch, APR, CPRS Fellow and president and CEO of Argyle Public Relationships. Are we going to be tacticians or strategists? At a professional development session hosted by IABC/Toronto and its Professional Independent...
by Sue Horner | Oct 18, 2018 | The Red Jacket Diaries blog
You know you should be on social media, but you’d rather do anything BUT social media. Good news. Sue Walker says listening, engaging with others and being human is more important than cranking out a daily status update. At a recent lunch & learn session, the...
by Sue Horner | Sep 27, 2018 | The Red Jacket Diaries blog
When I first went out on my own, I cold-called my way through a battered copy of The Canadian Writer’s Market. Although the effort eventually resulted in some freelance writing work, the experience was painful, as I recently recounted. The tactic is unlikely to...
by Sue Horner | Sep 6, 2018 | The Red Jacket Diaries blog
People are interested in launching their own businesses, but a little nervous about it, too. That’s the not-so-surprising conclusion I took away from this week’s panel discussion about starting an independent business. We had a great turnout, lots of information from...
by Sue Horner | Jun 28, 2018 | The Red Jacket Diaries blog
Content may be king, but relationships are royalty, according to Dan Tisch, APR, of Argyle Public Relationships. In a talk at IABC/Toronto’s annual general meeting, Dan noted that public relations and communications people should let others focus on churning out...
by Sue Horner | May 17, 2018 | The Red Jacket Diaries blog
This American Life. Canadaland. CBC’s Quirks and Quarks. For Immediate Release (FIR). Reply All. WNYC Studios’ Death, Sex & Money. Members and friends of IABC/Toronto’s Professional Independent Communicators called out the podcasts they listen to – are maybe even...
by Sue Horner | Apr 5, 2018 | The Red Jacket Diaries blog
Just the word “video” in email subject lines boosts open rates, Cyrus Mavalwala, ABC, told a group of professional communicators this week. Using video makes it 10 times more likely people will share or comment on your posts. Video increases the chances you’ll end up...
