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Warm up your words to match the brave new Zoom world

Warm up your words to match the brave new Zoom world

by Sue Horner | Feb 19, 2021 | The Red Jacket Diaries blog

Endless Zoom calls and Microsoft Teams meetings have changed how we look and relate to our co-workers and bosses. Home offices give a glimpse of how we live. Pets and small children are likely to loudly demand attention as our calls get underway, or we might forget...
The ‘cadence’ of jargon is stepping up

The ‘cadence’ of jargon is stepping up

by Sue Horner | Sep 17, 2020 | The Red Jacket Diaries blog

After running into countless uses of the word “cadence” over the past few months, I’m hopping on my Grouch Train. As happened with the word “resonate,” overuse has turned a respectable word into one that screams jargon. Here’s a look at cadence and some of the other...
13 simple ways to avoid saying ‘ramps up’

13 simple ways to avoid saying ‘ramps up’

by Sue Horner | Jun 11, 2020 | The Red Jacket Diaries blog

Are you getting a little tired of all this ramping up that’s been going on since the start of the pandemic? Testing, in particular, is always being ramped up, or there are calls for it to be ramped up. You might say the use of ramping up is itself ramping up. (Sorry.)...
Play ‘lockdown bingo’ with corporate clichés

Play ‘lockdown bingo’ with corporate clichés

by Sue Horner | Apr 16, 2020 | The Red Jacket Diaries blog

“We’re here for you.” You’ve probably received that message from multiple sources, like your bank or your insurance company. Or maybe they said, “We’ve got your back.” Or, “We’re looking for every possible way to help you save...
Double down on your COVID-19 jargon cleaning efforts

Double down on your COVID-19 jargon cleaning efforts

by Sue Horner | Mar 19, 2020 | The Red Jacket Diaries blog

This isn’t a blog post telling you how your safety is important to me and that I’ve “doubled down” on my (jargon) cleaning efforts, although it is, and I have. These are uncertain times, but I know you’re getting the latest updates on this pandemic from trusted...
Pay up to experience ‘exciting changes’

Pay up to experience ‘exciting changes’

by Sue Horner | Feb 19, 2020 | The Red Jacket Diaries blog

“Exciting changes at Paper.li!” said the email subject line. (Paper.li helps you “create a web presence” with an online newspaper that contains your “curated” content.) The email continued, “We’re thrilled to have you as part of our community, and want you to be the...
Sadly, communicators aren’t immune to jargon

Sadly, communicators aren’t immune to jargon

by Sue Horner | Sep 22, 2019 | The Red Jacket Diaries blog

Last week, IABC members received a short email from the chair of its International Executive Board with the subject line “IABC Leadership Changes.” Within the email are two classic bits of corporate speak: Two people “are no longer with the...
Dreaming up a new product? Think carefully about the name (ask Kim)

Dreaming up a new product? Think carefully about the name (ask Kim)

by Sue Horner | Jul 4, 2019 | The Red Jacket Diaries blog

People are upset with Kim Kardashian because she tried to use (and trademark) the name “Kimono” for her new line of “shapewear.” Her plan was to call it Kimono Solutionwear. Apparently, the uproar was enough that she’s already backed down and is giving “careful...
Hidden facts? Might as well be weasel words

Hidden facts? Might as well be weasel words

by Sue Horner | May 16, 2019 | The Red Jacket Diaries blog

Print can be expensive, so I understand that Costco will no longer send their printed Costco Connection magazine to lower-tier members like me. After all, their stated mission is “to continually provide our members with quality goods and services at the lowest...
‘Ecosystem’ may be a ‘thing’ – but it’s a buzzword

‘Ecosystem’ may be a ‘thing’ – but it’s a buzzword

by Sue Horner | Mar 7, 2019 | The Red Jacket Diaries blog

A PR colleague is having a hard time convincing me that using “ecosystem” outside the realm of biology and science isn’t jargon. It is. Here’s the usual definition: “A biological community of interacting organisms and their physical environment” (The Canadian Oxford...
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