More SF highlights

More SF highlights

The 2009 IABC World Conference in San Francisco was a whirlwind of learning opportunities and social events. (Great promotional clip for it here.) Here are some of the highlights: Brian Dunn, COO and soon to be CEO of Best Buy: Down-to-earth, personable, enthusiastic,...
Antiquing is a treasure hunt through time

Antiquing is a treasure hunt through time

(Article published in Escarpment Views magazine.) Debby McLachlan has strict instructions: no big purchases, because her tiny condo is already jam-packed. So we’ve arrived at the Aberfoyle Antique Market about mid-morning, coffee in hand, “just to...
Sue’s excellent SF adventure

Sue’s excellent SF adventure

Back from the 2009 IABC conference in San Francisco (it’s a week ago already!) and I’ve finally found a few minutes to blog about it. (If you’re visiting from Les Potter’s blog, welcome! Be warned you’ve arrived at the PotterHorn mutual...
Usability bugs

Usability bugs

Random petty annoyances in the usability world: When a web site makes me log in, but has nowhere for me to log out. When a site makes me log in more than once (for instance, once to enter a members-only section, and again to comment on a discussion forum). When my...

What music speaks to you?

Have you ever heard a song, smelled a perfume or tasted food that instantly transported you to another place and time? I had that experience while having lunch the other day with my mom and two sons at the Mandarin restaurant, our after-Mother’s Day treat. The...

An imperfect world

The sun is shining and it’s a brand new week. Time for a reminder to be careful out there by looking at some of the recent errors spotted in our imperfect published world: “eek out a living” (eke, although I like the frisson of living on the edge...