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Is it time to put a stake in ‘stakeholder’?

Is it time to put a stake in ‘stakeholder’?

by Sue Horner | May 26, 2016 | The Red Jacket Diaries blog

The well of BS is endless, as a new Twitter connection observed about business jargon this week. During the exchange, the word stakeholder came up. Fans find it a useful word describing people with an interest in something, an expansion of the original shareholders...
Rhyme and rhythm: Musicians know how to write

Rhyme and rhythm: Musicians know how to write

by Sue Horner | May 22, 2016 | The Red Jacket Diaries blog

If you’re looking for writing inspiration, here’s an idea: Turn up the tunes! Musicians do a masterful job of touching our hearts and souls, and sometimes our funnybones, too. Artists tell stories using many of the more traditional writer’s tools for...
Sigh. Still reason to be cranky about jargon

Sigh. Still reason to be cranky about jargon

by Sue Horner | May 19, 2016 | The Red Jacket Diaries blog

Time to get cranky, again, about jargon and annoying words. Who’s with me? First up are overused words that are quickly becoming jargon: Hacks. I get it, it’s a handy short word, which is useful in headlines. In most cases, it’s thin disguise for...
‘Man-hours’? The hunt for inclusive language continues

‘Man-hours’? The hunt for inclusive language continues

by Sue Horner | May 11, 2016 | The Red Jacket Diaries blog

The phrase stopped me in my tracks. “Man-hours.” I was interviewing a client’s internal expert, a man, talking about a recent maintenance shutdown. When he mentioned how many “man-hours” were involved, I asked if his crew was all men, and he said no, there were a few...
Undies and tushes and butts, oh my

Undies and tushes and butts, oh my

by Sue Horner | May 5, 2016 | The Red Jacket Diaries blog

You have to joke when it comes to talking about a disease that affects your butt. That means there are no sedate names for the 5K events raising awareness of colon cancer and money for colon cancer research and support. Nope, we’ve got the Undy Run, raising...
Good dog! 7 tips for better comms with pets and people

Good dog! 7 tips for better comms with pets and people

by Sue Horner | Apr 28, 2016 | The Red Jacket Diaries blog

I’ve been walking my neighbour’s two dogs at lunchtime, to cover while his daughter is away. Logan and Norman are relatively big black dogs, like my guy was, and they were good pals with him. So while I’m helping my neighbour out, I’m also getting a little “dose...
3 ways to spark interest with expressive writing

3 ways to spark interest with expressive writing

by Sue Horner | Apr 24, 2016 | The Red Jacket Diaries blog

Have you ever been urged to “show, don’t tell” in your writing? Then you want to think about expressive writing. For a compelling example of the power of language, take a look at this fascinating piece about earthquakes by journalist Kathryn Schulz in The New Yorker....
Find the heart of your story with these questions

Find the heart of your story with these questions

by Sue Horner | Apr 19, 2016 | The Red Jacket Diaries blog

What I write for employee newsletters and other content often involves explaining dense, complicated and potentially boring subjects. Yet a client once paid me this huge compliment: that among my strengths is the “ability to find the human angle in any...
Show some love for neglected expressive words

Show some love for neglected expressive words

by Sue Horner | Apr 7, 2016 | The Red Jacket Diaries blog

What knavery is this? With so many words at our disposal, we’re ditching some perfectly delightful and expressive words. Wayne State University, for one, is having none of it. Each year, the university’s Word Warriors column lists the top 10 words...
Another odd book title wins cheeky contest

Another odd book title wins cheeky contest

by Sue Horner | Apr 1, 2016 | The Red Jacket Diaries blog

At a time when attention spans are shorter than ever, a long-running quirky contest fits right in. Yes, I’m talking about The Bookseller’s Diagram Prize for Oddest Book Title. “We don’t judge books on the contents within or even by their covers, but by their purest,...
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