Drowning in insurance papers

Drowning in insurance papers

My car insurer claims it is working on “greening” its operations, and not a moment too soon. I’m drowning in paper. True, I laid a number of changes on the company over the past two months. I bought a new car that had to be added to my existing...

What music speaks to you?

Have you ever heard a song, smelled a perfume or tasted food that instantly transported you to another place and time? I had that experience while having lunch the other day with my mom and two sons at the Mandarin restaurant, our after-Mother’s Day treat. The...
Newsletters rock

Newsletters rock

In his Alertbox newsletter discussing how non-profit web sites can attract new donors (you’d think it would go without saying, but obviously not: it’s be clear about what you are trying to achieve, and tell potential donors how you are going to spend the...

Die, buzzwords, die

This week, a Toronto newspaper ran a story with a headline containing a buzzword that is one of my most detested — “win-win” — so it’s obvious the battle against meaningless phrases must continue. On our side, we have sites that make fun...
War on weasel words

War on weasel words

The quest to rid employee communications of buzzwords and management-speak can never rest, so it’s always encouraging to find support. Of course, it’s unlikely those who speak in “methodologies” and “strategic imperatives” will read...