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How do you answer ‘How much does it cost?’

How do you answer ‘How much does it cost?’

by Sue Horner | Jun 18, 2013 | The Red Jacket Diaries blog

The caller got right to the point. “How much does it cost for a 250-word newsletter article?” The thing about services is that there’s rarely a simple answer to “How much?” You can always answer with a range, but that’s only helpful if you provide context and details....
Pricing, follow-up and other business tips from PIC

Pricing, follow-up and other business tips from PIC

by Sue Horner | Jun 11, 2013 | The Red Jacket Diaries blog

Whether you’ve been in business for one month or more than 20 years, there’s always something to learn from fellow independents. Here are just some of the useful tips shared at an IABC/Toronto Professional Independent Communicators networking exchange: LinkedIn...
Start your business already! Here’s some advice

Start your business already! Here’s some advice

by Sue Horner | May 2, 2013 | Most popular posts, The Red Jacket Diaries blog

Are you interested in starting your own business? As companies think about calling all employees back to a physical office, rumour has it that many people are planning to quit. This may be the spark that lights your simmering entrepreneurial passion. After working...
Here’s why you want to blog

Here’s why you want to blog

by Sue Horner | Feb 21, 2013 | Most popular posts, The Red Jacket Diaries blog

Are you blogging? Technorati’s 2013 Digital Influence Report (the report formerly known as the State of the Blogosphere) suggests you should be. (Sorry, the link is no longer live.) “Blogs are still one of the most influential mediums, ranking high with...
Are you keeping in touch with clients?

Are you keeping in touch with clients?

by Sue Horner | Jan 30, 2013 | Most popular posts, The Red Jacket Diaries blog

The client put my business card on his desk. He had held onto it for 10 years, after we had worked together on a safety newsletter. That’s right, 10 years. I was stunned. As a writer, I’m thrilled to be invited to quote on new projects with someone I have...
Six things I’ve learned in six years of blogging

Six things I’ve learned in six years of blogging

by Sue Horner | Jan 24, 2013 | The Red Jacket Diaries blog

Six years and 578 posts. Considering my awful track record of journaling (often months between posts!), I guess that’s not too bad. Since starting this blog in 2007, I’ve tried to share things I’ve learned or observed, including experiences with...
A newsletter for the ‘shoemaker’s’ daughter

A newsletter for the ‘shoemaker’s’ daughter

by Sue Horner | Jan 9, 2013 | The Red Jacket Diaries blog

As the new year gets underway, advice abounds on how to keep the resolutions that are going to make this year the best ever. One of the most effective tactics, apparently, is to tell people what you’re going to do. So let it be known that I am launching my own...
Publication delays? Try these ideas

Publication delays? Try these ideas

by Sue Horner | Dec 17, 2012 | The Red Jacket Diaries blog

A colleague is tearing her hair out. A graphic designer, she’s created some attractive, readable, interesting employee newsletters and community reports. She meets every deadline, which always start out urgent. But somehow, every time a publication is almost...
5 business lessons learned at the spaaaah

5 business lessons learned at the spaaaah

by Sue Horner | Dec 11, 2012 | Most popular posts, The Red Jacket Diaries blog

At the beginning of December, I was lured into a dangerously addictive lifestyle. I may never be the same. Ste. Anne’s Spa has earned a reputation for being a decadent and relaxing getaway destination. Heavenly body treatments like hot stone massages (my...
Estimates and proposals and RFPs, oh my

Estimates and proposals and RFPs, oh my

by Sue Horner | Nov 12, 2012 | Most popular posts, The Red Jacket Diaries blog

A Request for Proposal (RFP) is like a mirage in the desert, or a dreamed-of lottery win, or simply a “Recipe for Pain,” says Ilise Benun, founder of Marketing Mentor. At the November 7 meeting of IABC/Toronto’s Professional Independent...
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