by Sue Horner | Jun 15, 2017 | The Red Jacket Diaries blog
“Are you just a really amazing note-taker or great with shorthand to get the info you need?” That’s what a colleague asked me recently, wondering how I take down the notes I turn into event summaries (recaps). Shameless flattery accepted. I do often recap events for...
by Sue Horner | Mar 23, 2017 | The Red Jacket Diaries blog
Toronto’s Royal Ontario Museum (ROM) launched an exhibit this week that explores the story of nine rare blue whales that became stranded in thick ice and died. The ROM recovered two of the skeletons after the creatures washed ashore in Newfoundland and Labrador in...
by Sue Horner | Feb 15, 2017 | The Red Jacket Diaries blog
The fellow I interviewed was chatty; the topic, fascinating. The problem? Cramming as much of that interesting conversation into just 300 words. My clients often have a specific number of words they need to fit a certain space. Magazine and newspaper editors also...
by Sue Horner | Feb 9, 2017 | The Red Jacket Diaries blog
I must have run across Roger von Oech at an IABC conference years ago. He’s an author and inventor who has been giving seminars, workshops and presentations on creativity since 1977, although he doesn’t specifically point to IABC on his website. His name came to light...
by Sue Horner | Dec 15, 2016 | The Red Jacket Diaries blog
For people on Twitter, Facebook, Instagram and other social media, hashtags – words or phrases tagged with what used to be called the pound sign (#) — are a handy way to search for topics of interest. Companies use hashtags to try to connect with customers and...
by Sue Horner | Oct 28, 2016 | The Red Jacket Diaries blog
When you have something to write, do you focus and get it done? Or do you find yourself with lots of things to write, but little time to actually do the writing? Meetings, events, planning, meetings, organizing, meetings and consulting can shrink your writing time to...
by Sue Horner | Oct 23, 2016 | The Red Jacket Diaries blog
An interesting article usually starts with a conversation with a “subject matter expert,” as companies like to call them. Your job is to pull out the human side of the subject – sometimes against the instincts of the person you interview. How do you do it? Check out...
by Sue Horner | Oct 13, 2016 | The Red Jacket Diaries blog
What better day than International Plain Language Day (Oct. 13) to talk about getting rid of jargon and wordiness? Plain Language Day is a way to let people know that plain language doesn’t mean “dumbing down” material or making it too elementary, a worry a...
by Sue Horner | Sep 7, 2016 | The Red Jacket Diaries blog
The plaintive opening drew me in immediately: “Why are many financial news releases and publicly filed documents written so poorly?” In A Plea for Plain English in Financial Documents, Steve Lipin and Adam Rosman make the case for good writing in financial...
by Sue Horner | Aug 23, 2016 | The Red Jacket Diaries blog
One of the best mission statements I’ve ever run across was framed as instructions in the managing editor’s office of the Rocky Mountain News (which folded in 2009): “Get the news. Tell the truth. Don’t be dull.” Companies spend serious...
