


More on what’s working in comms during COVID-19 (Wordnerdery)
As the pandemic wears on, is the pace of communication easing for you? Comparing conditions in May 2020 and September 2020, a Simpplr survey found that at first, employees received company-wide updates daily, even several times a day. By September, the updates were...
Fun gifts for writers and readers, 2020 edition
Festive decorations filled store flyers and shelves even before Halloween was over. A local radio station started playing Christmas music ALL THE TIME on November 1. A spell of summery weather shortly afterwards had some of my neighbours putting up Christmas lights....
In a confusing situation, aim to be clear
I was among the many Canadians glued to the TV, watching the election results with America. I made it to midnight, and went to bed when it was clear there would be no speedy result. One word kept popping out at me during discussions on CBC’s The National: Several...
Comms during COVID-19: What’s working? (Wordnerdery)
Who imagined back in March that we’d be dealing with the fallout of the pandemic through nearly four seasons? The number of people affected changes daily, and sometimes the advice, too. People are hungry for news, and they want to hear from their employers – at least...
‘Like an eight-lane highway’ and more expressive writing
Do you want to explain something, make a point or spark that “aha” moment? Reach for what I call expressive writing, which shows rather than tells, often through similes and metaphors. Similes show how two things are alike, using “like” or...
Before & after: Promote your program with plain language
Plain language can save lives or make them harder, as the Center for Plain Language noted on Twitter this week. The occasion: International Plain Language Day (Oct. 13). We were disappointed with many of the results of the Federal Plain Language Report Card this year....
That’s me in the spotlight (thanks, Brad!)
One of the things I love about social media is the random way you meet interesting people. I’m not quite sure of the breadcrumb trails that led me to connect on Twitter with Brad Marley, CEO of Yelram Media, but we share an aim to help companies tell their stories...
10 ways to spark creativity in the time of COVID-19
Please tell me I’m not alone in feeling a lack of creative spirit these days. Sure, some people have taken up baking sourdough bread or learned to play guitar or are singing arias from the balcony every evening. I keep reading that Shakespeare wrote King Lear and...