The Red Jacket Diaries blog

Sue Horner is a freelance writer in Oakville, Ontario, who blogs about writing, newsletters, communications and running an independent business in The Red Jacket Diaries blog.
IBD can’t wait

IBD can’t wait

A woman knocked on my door one day, asking to use the washroom. I don’t remember if she had a card to say she suffered from Inflammatory Bowel Disease (IBD), but that’s probably the only reason someone would ask to use a stranger’s bathroom....
Don’t be a hoarder

Don’t be a hoarder

You wouldn’t believe it, looking at my office last week, but I am not a hoarder. Hoarders, as displayed to the world in the A&E show of the same name, have “an inability to part with their belongings” that is so out of control, they are on the...
Thank a teacher

Thank a teacher

“If you can read this, thank a teacher.” This is how a post linked to by my friend and colleague Joan Vinall-Cox began. While blogger Ralf Schwartz suggested that the best way to thank your teacher is to teach others “by further developing what your...
Sue awards her own gold medals

Sue awards her own gold medals

Phew. It’s been all Olympics, all the time for the past two weeks, and I’m ready to say goodbye to the 2010 Vancouver Winter Olympics. But first, my own gold medals go to the things I loved about these Winter Olympics. Gold medals: * Patriotic feelings....

Red Cross gets it right

There aren’t many companies that have earned the trust the Red Cross has. In my in-box today was the latest example of how they do it. I had made a donation to the Canadian Red Cross in support of their earthquake relief efforts in Haiti, and today they sent an...
Is the client buying ‘you’?

Is the client buying ‘you’?

While at the dentist’s office getting my teeth cleaned, the dental hygienist mentioned something we both found shocking: The dentist got his sister-in-law to buy everything for his wife’s Christmas stocking. Okay, so spinmasters will say Dr. P. was...

Bell’s upgrade looms

As the end of January approaches, I’m a little nervous. Bell has alerted me that they are “making changes to our e-mail systems which will require you to update the settings on your e-mail software…Please note that if you do not update your settings...