Podcasting: What communicators need to know in 2018

Donna talks podcastingThis American Life. Canadaland. CBC’s Quirks and Quarks. For Immediate Release (FIR). Reply All. WNYC Studios’ Death, Sex & Money. Members and friends of IABC/Toronto’s Professional Independent Communicators called out the podcasts they listen to – are maybe even addicted to – at a recent session.

What is a podcast, anyway? Speaker Donna Papacosta said the simplest definition is “an internet radio show.”

To call Donna a podcast fan is a severe understatement. She has been producing and talking about podcasts since 2005. She wrote The Podcast Scripting Book and is co-author of The Business of Podcasting. She has produced her own podcast (Trafcom News, “for people who care about communicating”) and consults on and produces podcasts for clients.

Plenty of others are joining the podcast fan club. Edison Research for 2018 says 28% of Canadians surveyed had listened to a podcast in the previous month. Those who listened to podcasts listened to an average of five of them per week. Almost a quarter of them listen in the car.

Podcasts are becoming easier to produce, find and listen to. Donna shared why a podcast is useful for both internal and external communication:

  • It’s portable and “time shifted” (you can listen whenever and wherever you like)
  • It has the human touch, “the intimacy of a voice in your ears”
  • Multimedia grabs people; podcasts are a great complement to articles, white papers and other content
  • It’s relatively low cost compared to video
  • It’s great for camera-shy people
  • It gives stories “room to breathe.”

Donna suggested using a podcast for event promotion (before and after); for positioning yourself or your client as an expert; and for getting your message out, say, to employees or members of an association. You can use a podcast to share non-profit success stories for fundraising; to support cause marketing or political parties; to conduct training; and to complement marketing and public relations.

As with any form of communication, start with a plan:

  • What’s the purpose of your podcast?
  • Who are you trying to reach?
  • How will you measure success?

Only then should you look at equipment and the details of work flow (see Donna’s generous advice in her podcasting tip sheet, which includes good-better-best hardware and software, tips and detailed how-to information).

If you’re thinking of starting a podcast, Donna advised starting with “a limited series” of five or six episodes. If successful, you can add another series until you commit to launching a weekly or monthly podcast. The key is to be consistent.

As for the ideal length of a podcast, 18 to 20 minutes is a pretty good length but of course it depends. “As long as it needs to be,” Donna said. “Bake it ’til it’s done.”

Confession: I seldom listen to podcasts, but I listened to an episode of Death, Sex & Money while writing this. Fascinating stuff, but it certainly confirmed that I need to set aside time to listen to podcasts. I can’t listen and write at the same time!

Related reading:

How American Airlines is using podcasts, and more tips for starting a podcast (with a shoutout to Donna)

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  1. Posted May 18, 2018 at 8:13 am | Permalink

    Thanks for this recap, Sue! As always, you did a wonderful job capturing the info and tone.

  2. Posted May 18, 2018 at 8:14 am | Permalink

    P.S. I can’t listen while I work, either. But I listen while walking, commuting, doing housework, etc.

  3. Posted May 18, 2018 at 8:25 am | Permalink

    You’re welcome, and thank YOU for a great presentation, and of course for commenting here. I usually listen to music when I take the train but I’ll have to download some podcasts for a change.

  4. Mary Harvey
    Posted May 18, 2018 at 2:39 pm | Permalink

    I always listen to podcasts when walking indoors at the soccer centre in the winter. Most are 45 mins or more but should be 20. A lot of the content by artists or about art or the life of artist are blather. Very little scripting but usually a few useable gems.

  5. Posted May 18, 2018 at 2:49 pm | Permalink

    I agree that 45 (and 60!) minutes are too long, even if you’re doing something else like walking. Nice to hear from you, Mary!

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