Grammar nerds, this day’s for you
“There are huge problems in this world, and then there are problems that can be solved by everyday people with red pens and a little moxie.” So says the Society for the Promotion of Good Grammar, which has proclaimed today National Grammar Day. Not...Survivor: Offline, or, how I went away and did not go online
Could you do without your computer and your online life for a week? It’s an experiment I conducted last week, after dropping off my laptop for repairs and going skiing at Mont Tremblant, Quebec. My main clients knew I was away and all my projects were up to...Die, buzzwords, die
This week, a Toronto newspaper ran a story with a headline containing a buzzword that is one of my most detested — “win-win” — so it’s obvious the battle against meaningless phrases must continue. On our side, we have sites that make fun...Comforts of home, office version
Today is Doing Business in Your Bathrobe Day, the 7th annual celebration of the freedom of home business ownership. Today’s the day to make the bathrobe your power suit, or so says Kristie Tamsevicius, whose blog offers “mom-geared work-at-home...
Turn your glory file into a word cloud
At one point, word clouds were everywhere: illustrating a newspaper article, highlighting a book’s content, offering a glimpse into a web site. And for good reason. They are great visual signals for what’s inside. I made the one shown here with a fun toy...Customer service/disservice files
Is the way your company operates thinking of the customer first? Or at all? I have recent examples of two companies that did a good job and two that did not. The surprising instances of customer appreciation: Bank of Montreal: My husband and I have banked with BMO for...Starting out? Find support and inspiration from others who have been there
I’m having lunch later this week with an acquaintance who is considering launching her own business and wants to “pick my brain.” While I don’t claim to know it all, I’ve had my own business for about 18 years, so I must be doing some things right! I’m happy to share...Really? ‘Bailout’ is the word of the year?
You’d expect a “word of the year” to be something special, wouldn’t you? So it’s somewhat disappointing that the American Dialect Society’s word of the year for 2008 is…drumroll…bailout. Even Grant Barrett, chair of the...