Yes, it’s another ‘lessons learned from’ post!
Experience is an excellent teacher, and lately it seems that many bloggers have learned a ton from the latest movie, or dance craze, or some other passing fancy. I’ve shared my own thoughts about things I learned from: Sesame Street (tell a story to make your...
How’s that customer service working for you?
Give customers a great experience. Don’t screw stuff up. Treat your best customers like insiders. Say thank you. These are just a few of the tips for improving customer loyalty found in a recent Entrepreneur.com post. Being thoughtful with customers isn’t...
Friday fun: Book version
Especially given my last post, it’s time for another roundup of funny, interesting or just plain silly items found online, this time related to books: The Seattle Public Library staged the world’s longest book domino chain to promote its summer reading...Round 2 of how to support a friend with cancer
My last post was a reminder about why we need balance in our lives. The timing is unexpectedly appropriate, because I’ve just been hit hard with another reason to treat life as precious: My brother has cancer. Familiar feelings of helplessness are compounded by...
A reminder about why you need balance
Work will always be there; just be sure to stop every once in a while and celebrate your successes. That’s what I told a friend this week who was struggling with that feeling of being on a hamster wheel, trying to catch up with never-ending work. It’s also...
Twitter archive: Thanks for the memories
Have you taken a look at your Twitter archive yet? Serious geeks will use it to analyze what they said and when, but I highly recommend it as a fun trip down memory lane. To find it, log into Twitter, go to Settings, then scroll down to Your Twitter data. Re-enter...
Chewability, cowpats and more expressive writing
“I grew up sort of basted in words.” That wonderful evocative sentence comes from Richard Bach in The Bridge Across Forever. The line explains his childhood, where his father read stories in German – translating as he read – and the boy’s mother...
Missing IABCWC13
The flurry of #IABCWC13 tweets and jolly Facebook posts about exciting adventures in New York has bombarded me for days, each one a sharp reminder that I did not attend this year’s IABC World Conference. I’m feeling a little sad about that, although it...