Get out of your way and grow your business
Money isn’t everything, as I often remind people who get caught up in who makes how much. But with the idea of growing or strengthening our businesses, a friend and I recently attended a seminar called Wealthy Women Leaders, led by business coach Pat Mussieux....
The best of the Red Jacket Diaries so far this year
As summer comes to an end, I was digging around under the hood of the Red Jacket Diaries to find the most popular post over the season. Turns out it’s the collection of tips about pricing, follow-up and other areas of independent business from the June meeting...
Thoughtless words do more damage than you know
Can a heart ache with sadness and swell with pride at the same time? Yes, especially if your son writes a wrenching, powerful piece describing what it was like growing up a gay sports fanatic. Matt came out to family and friends a few years ago, which already took...
Yes, it’s another ‘lessons learned from’ post!
Experience is an excellent teacher, and lately it seems that many bloggers have learned a ton from the latest movie, or dance craze, or some other passing fancy. I’ve shared my own thoughts about things I learned from: Sesame Street (tell a story to make your...
How’s that customer service working for you?
Give customers a great experience. Don’t screw stuff up. Treat your best customers like insiders. Say thank you. These are just a few of the tips for improving customer loyalty found in a recent Entrepreneur.com post. Being thoughtful with customers isn’t...
Friday fun: Book version
Especially given my last post, it’s time for another roundup of funny, interesting or just plain silly items found online, this time related to books: The Seattle Public Library staged the world’s longest book domino chain to promote its summer reading...Round 2 of how to support a friend with cancer
My last post was a reminder about why we need balance in our lives. The timing is unexpectedly appropriate, because I’ve just been hit hard with another reason to treat life as precious: My brother has cancer. Familiar feelings of helplessness are compounded by...
A reminder about why you need balance
Work will always be there; just be sure to stop every once in a while and celebrate your successes. That’s what I told a friend this week who was struggling with that feeling of being on a hamster wheel, trying to catch up with never-ending work. It’s also...