Networking can be enjoyable
Many people are intimidated by the thought of networking. They feel they need a properly rehearsed elevator speech summing up what they do. They expect to sell their company or their business, or maybe the boss expects that to justify paying for the event. Networking...Can we please use real words?
Companies love their acronyms and initialisms. The thinking seems to be, why waste your breath to say the full words when you can abbreviate? Thus I am working on revising an article today that contains three acronyms I had not yet seen. (I keep a list for this client...Customer (dis)service files – attitude makes all the difference
Dave Traynor’s post on customer service on Sunday reminded me of another customer service experience of my own the other day. Son #2 wanted to get his G1 license — that’s what used to be called a learner’s permit, his license to learn how to...