Before & after: More terms and conditions that confuse
The people behind the Air Canada Aeroplan rewards plan want to make sure members keep their information secure and up-to-date. I recently found this out because I was looking into turning some of my rewards points into gifts. It’s been a while since I poked around to...
This question comes up every year: Is blogging dead?
Asking Google today “Is blogging dead in 2021?” pulled up 18 million results. I often ask that question around this time, since my own blog anniversary is January 24 (an amazing-to-me-too 14 years, thanks). Every year I’ve asked, the answer is no,...
8 ways to make your internal newsletter click-worthy in 2021 (Wordnerdery)
With so many people working from home during the pandemic, companies have more remote workers to reach than ever. And there’s no end in sight. Research firms say 82% (Gartner) to 86% (Gallagher) of companies plan to let employees work remotely at least part of the...
And just like that, 30 years have flown by
January is the famous month of new beginnings, and I’m right there with the newly rebooted “Sex and the City” in starting a new chapter. No, I’m not planning on wearing outlandish clothes and super high heels or making drastic changes in my...
COVID-19 dominates Words of the Year, not to mention our lives
The top word searches this week on Merriam-Webster reflected the chaos in Washington, DC: sedition, coup d’état, fascism, capitol, breach, insurrection and more. But take a look at 2020, and you’ll see what dominated searches and our lives almost all year....
Top 10 posts in the Red Jacket Diaries in 2020
As we say good riddance to 2020 (finally!), here’s a look back at the 10 most-viewed posts on my blog during this pandemic year. Words are my business and pleasure, and it appears many of you share my interest in getting rid of jargon and corporate buzzwords. Will it...
Marshmallows, glitter + more apt analogies related to COVID-19 (Wordnerdery)
For the past few years, my December newsletter has shared some “life is short” moments. I have more – and during these pandemic times, so do many of us – but I’m shutting the door on this dumpster fire of a year with another look at creative ways people have tried to...
More of everything you want to know about certification, exam edition
If you’re interested in pursuing certification as a communication professional, get ready. In January, IABC members in Toronto and around the world have a chance to write the exam certifying you as a Communication Management Professional (CMP) or Strategic...