The Red Jacket Diaries blog

Sue Horner is a freelance writer in Oakville, Ontario, who blogs about writing, newsletters, communications and running an independent business in The Red Jacket Diaries blog.

The scream

If I have to write about another “enterprise-wide end-to-end process” or “methodology,” I may scream. The good thing is, in a home office, there are few in earshot to hear the noise. You’ll be glad to know I am working hard to not include...

Joining the scrum

Is this a new HR term? I’m talking about “scrum” as a way of describing a manager (sorry, “leader,” as this particular client now calls the management level)/employee communications session. The old use of scrum relates to rugby....

Splitting hairs

So IABC has renamed their annual international conference. It’s now going to be called the “world conference,” to “better reflect the organization’s global reach and mission.” Um, sounds like pretty much the same thing to...

Reaching for a word

Did you know that there is a column in The Atlantic where Barbara Wallraff posts reader requests for words that don’t exist but should? What a delightful idea! Word Fugitives gathers suggestions for things like “a husband’s uncanny ability to ask his...
No glamour left in the air

No glamour left in the air

Remember when flying used to be glamorous and exciting? You’d look forward to your trip. Flight attendants were cheerful and helpful, and gave out blankets and pillows so you’d be more comfortable. On long flights, you’d get a hot meal chosen from a...

Some favourite work things

So Elicia MacKenzie has been crowned Maria von Trapp (in the show, How Do You Solve a Problem Like Maria?) for the upcoming Toronto production of the Sound of Music. Good for her! I did not see a single episode, nor have I watched any of American Idol or Canadian...