

OMG, I’m late!
I’m late to the game talking about this, but I’ve noticed that a lot of people seem to be upset that the Oxford English Dictionary will now include OMG and LOL, as of the March 24 update. This adds insult to injury, I suppose, after previous additions...
6 ways to improve email subject lines
An email arrived the other day and was promptly sent to the junk folder by my mail program. The reason? The subject line read, “Thought you might be interested in this.” I do scan mail in the junk folder, especially because postings to my school forums...
Still room for odd book titles
The wonderfully quirky Diagram Prize for Oddest Book Title of the Year has a new winner: Managing a Dental Practice the Genghis Khan Way, by Michael R. Young. The prize is given by British trade magazine The Bookseller, a leading trade magazine for the book industry....
Want people to do what you ask? Explain why
I’m sitting in my curtained cubicle, in jeans and a drafty cotton hospital gown, waiting for the technician to usher me in for a mammogram. I’ve had this procedure before and know enough not to wear deodorant, which can apparently leave tiny deposits on...
An unpaid bill tells more about you than you think
In two short weeks, I will encounter a milestone, of sorts, not seen in 21 years of independent business: an invoice that is one year past due. In most cases like this, you’d write off that invoice as something that never will get paid. Half of me is resigned to...
In praise of women on International Women’s Day
Happy International Women’s Day to all the fabulous women in my life. You are my friends, my inspiration, my support, my joy. You are brave and strong, beautiful and caring, funny and fun, whether you know it or not (I’m especially looking at you, Mom!). Of...