The Red Jacket Diaries blog

Sue Horner is a freelance writer in Oakville, Ontario, who blogs about writing, newsletters, communications and running an independent business in The Red Jacket Diaries blog.
Newsletters rock

Newsletters rock

In his Alertbox newsletter discussing how non-profit web sites can attract new donors (you’d think it would go without saying, but obviously not: it’s be clear about what you are trying to achieve, and tell potential donors how you are going to spend the...

Earth Hour boosts awareness

There is still debate about whether turning out the lights for Earth Hour makes a difference, but I think there’s no question. It’s done an amazing job of showing the power of individuals to make a difference. Nearly 4,000 cities were involved this year,...
Weasel words in auto sales

Weasel words in auto sales

Car sales representatives have a reputation that’s hard to shake. There are exceptions, of course, but would you generally link them with words like “honest,” “trustworthy” and “working for me”? I didn’t think so. They...

Your Monday smile

Here’s a rare sight: a television ad that makes you smile, and you don’t even mind when it repeats several times during the show you’re watching. I’m talking about the Discovery Channel’s “I love the world” ad, sometimes known...