


Wordnerdery: Look for words that count people in
A post about looking for a gender-neutral option for man-hours is one of the most-read on this blog, according to the analytics. (Long story short, person-hours is an acceptable substitute; also try work-hours or staff-hours.) Increasingly, people are looking for...
12 fun gifts for writers and readers
We’re barely past Halloween and U.S. Thanksgiving is on the doorstep. My husband just cheerfully informed me that we have less than six weeks until Christmas and someone has already wished me a Merry Christmas. Of course I haven’t started my shopping yet, but I have...
Votes being counted…for Word of the Year
Hot on the heels of this month’s midterm elections in the United States (no, I’m not going there) is voting of a different sort. I’m talking about choosing the Word of the Year. The big names like the Oxford English Dictionary and Merriam-Webster wait until late...
6 reasons to avoid jargon and corporatespeak
At my local bank this week, signs alerted me that they’re “making changes” to some of their plans and fees. You’d be right to assume that some of those changes are increases. Overdraft protection goes up by $1 per month, and a monthly fee is no longer waived with a...
Think plain to make complex writing more readable (Wordnerdery)
The Guardian’s Alex Hern forced himself to read all the terms and conditions he encountered in one week. In that time, he collected 146,000 words of legalese in 33 documents. It was, he said, “enough to fill three quarters of Moby Dick, just to explain what I can and...
Social media is all about being social. Here’s how.
You know you should be on social media, but you’d rather do anything BUT social media. Good news. Sue Walker says listening, engaging with others and being human is more important than cranking out a daily status update. At a recent lunch & learn session, the...
Before & after: Use plain language to be clear
Let’s be clear. Those “Terms and Conditions” we have to “accept” or “agree to” before using new software, phones and other technology are anything but clear. I blame lawyers, who stuff sentences with words to cover every possible situation. The sentences are wordy and...
How to make the most of your writer
Keeping up with the pace of change is a juggling act for internal communicators. “Restructures, leadership changes, redundancies, new technology, mergers and acquisitions, office moves – you’re expected to do it all,” as consultant Rachel Miller of All Things IC...