


Lessons from the Dogfather
Jake was our first dog. He’ll probably be our last dog, too. Long before we got our black Lab, I was already imagining the pain of saying goodbye to a treasured member of the family. Our youngest son was just 10, so I figured by that time, he would be old enough...
The expressive language of loss
Any writing can be improved by careful attention to words that convey meaning or emotion, or metaphors and analogies that bring a concept to life. The July issue of my newsletter, Wordnerdery, shares some wonderful examples of expressive writing I’ve found...
Write your own X (Twitter) bio, please!
“Award-winning writer. Organizer. Thinker. Travel fan. Food enthusiast. Evil explorer. Creator. TV specialist. Communicator.” This was a sample Twitter biography helpfully provided by the Twitter Bio Generator. Have you seen it? I ran across this tool recently (sorry,...
Remembering my Dad
My father — Grant Cunningham — was always the go-to guy for anything that needed fixing. His day job for more than 30 years was with Bell Canada (which he always called “Mother Bell”), but on the side he fixed stuff. In his prime, he built a...
The best of the Red Jacket Diaries so far in 2014
As we take a breather before Canada Day and launching into the second half of 2014, here’s a look at the most viewed content on the blog so far, as revealed by poking around under the blog “hood”: Thinking about hanging out your shingle? Start here...
12 innovations in internal communications (a report from #IABC14)
What forces are shaping internal communications, and what are the best practices that help companies improve their own communications performance? At a session at the an IABC World Conference in Toronto, speaker Kelly Parsons shared what Melcrum’s research...
What the new anti-spam law means for e-newsletters
The looming deadline of July 1, 2014 has some marketers in a panic. That’s when a new law comes into effect, the Canadian Anti-Spam Law — which acronym-lovers shorten to CASL, pronounced “castle.” Running afoul of the law could mean serious...
APEX award for Wordnerdery!
Yahoo! My monthly newsletter, Wordnerdery, has been given a 2014 APEX Award of Excellence for Publication Excellence. APEX Awards are given by Communications Concepts, which helps communicators “write, edit and manage more effective business publications.”...